Services / Connectivity
Internet & Connectivity
Connectivity is part of the ICT design, not a standalone consumer line. Last-mile access, customer-edge routing and failover are planned so that voice, data and cloud applications have a defined path on and off each site.
- Access
- As available at the premises
- Edge
- Routing and firewall handoff
- Voice and data
- QoS where the brief requires it
- Operations
- Documented change control
How a typical connectivity engagement runs
01
Confirm what the premises can take
Access options, lead times and building access are established before hardware is ordered.
02
Install and test the edge
Routing, firewall handoff and the path to the LAN are tested as part of the wider network handover.
03
Operate
Link state, routing and utilisation can be monitored under a managed service. Faults are handled through Verico Clientzone (Support / Helpdesk).
A circuit without an ICT design is only a pipe
A single unmarked router, no documented addressing, and no agreed failover leave voice, cloud applications and site-to-site traffic competing on whatever default the last installer left behind. Verico scopes what can actually be delivered at the premises, then installs the edge as part of the wider network.
Access that was never surveyed
Lead times and media depend on the provider and the building. That has to be established before a cutover date is promised.
Edge with no handoff
LAN, WLAN and voice need a defined routing, NAT and firewall boundary — not an appliance nobody documented.
No quality-of-service plan
Voice and critical applications need an agreed treatment when the link is busy, not a hope that the circuit is “fast enough”.
How site connectivity sits with cabling, LAN and SD-WAN
The underlay is the access circuit and the customer-edge router. Fibre, fixed wireless or other media are used as they are available at the site. Primary and secondary links are specified where the organisation requires them. Verico does not invent coverage or commit to a media type that the premises cannot take.
The LAN, numbering plan and voice design have to meet that edge. Addressing, DHCP, DNS and change control are part of handover. Where an estate has several sites, SD-WAN may overlay those underlays — that is a separate capability, quoted when the brief needs it.
Access, edge and the path off site
Access assessment
What can be delivered at the premises, including provider lead times and building-management constraints.
Primary and secondary links
Dual underlays where the site requires them, with a documented failover behaviour.
Customer-edge routing
Routing, NAT and firewall handoff aligned to the LAN and the security brief.
Quality of service
Treatment of voice and other critical applications on the WAN as specified.
Addressing and DNS
DHCP, DNS and addressing plans that operations can change without rediscovering the live estate.
Change control
Documented changes at the edge, with incidents for contracted sites logged in Verico Clientzone.
Multi-site environments
Addressing, routing and failover policy can be designed so that branches behave consistently, including where SD-WAN is used to overlay the underlay circuits.
Related capabilities
These are quoted separately unless the brief asks for a combined design. They sit on the same ICT estate.
- SD-WANSoftware-defined WAN overlays for multi-site organisations that need policy, visibility and resilient paths.Connectivity — read more
- Network Infrastructure & Structured CablingCopper and fibre plant designed, labelled, tested and documented for enterprise buildings and campuses.Infrastructure — read more
- Enterprise LAN & WLANSwitching, VLANs and enterprise wireless designed for coverage, capacity, security and operations.Wireless — read more
- VoIP & IP-PBXIP telephony and IP-PBX platforms integrated with the LAN, numbering plan and the organisation’s call flows.Voice — read more
- CybersecurityNetwork-centric security controls aligned to the LAN, WAN, identity and the organisation’s operating constraints.Security — read more
- Network MonitoringVisibility of links, devices and services so faults are found before users open a ticket — where the contract includes it.Operations — read more
Common questions
Scope, handover and what is not implied by this page.
Can you guarantee a particular last-mile technology?
No. Media and lead times depend on the access provider and the building. The consultation establishes what can be delivered at the premises before a design is quoted.
Is failover included?
Primary and secondary links are specified where the site requires them. Failover behaviour is written into the design rather than left as an unspoken expectation.
How are faults raised after installation?
Contracted sites log incidents in Verico Clientzone. After-hours coverage applies only where the service agreement says so.
Discuss site connectivity
Request a consultation for business internet and customer-edge design that matches the rest of the ICT estate.